How we work

What actually happens between uploading a document and holding a certificate you can verify.

No black box. Here's every step, whether it's a birth certificate for a UKVI application or an interpreter for a Magistrates' Court hearing.

What happens when you order

1. Get Instant Fixed Price

Upload your document, or paste the text straight in, on any service page. SmartQuote reads it: works out the document type, counts the pages, detects the language, and shows a fixed price immediately. No "we'll get back to you within 24 hours" and no hidden add-ons appearing later. What you see on screen is what you pay.

2. Pay securely

Checkout runs through Revolut. Card payment, a receipt straight to your inbox, and the order moves into production the moment it clears.

3. A translator takes it on

A translator for your language pair is assigned. The certified translation contains:

  • Pagination match: the translated document mirrors the layout and page count of the source, so an official can flick between the two without getting lost.
  • Signed translator declaration: a formal statement on Tatkowski letterhead confirming the translation is a complete and accurate rendering of the original.
  • Seal notation: any official seal, stamp or watermark on the source document is noted in the translation, not silently dropped.

These are set out in full on the certified translation page.

4. Delivered to your document drawer, not just your inbox

You receive a certified PDF by email, ready to print or submit online. The same file is also saved in your own account at tatkowski.co.uk/my-orders, a secure client portal that holds your certified documents for 90 days after delivery. Log in with your email (a one-time code is sent, no password to remember) and everything you've ordered is there: order history, delivery status, and the files themselves. Hard copy by post is available on request, posted by An Post from Ireland.

5. Verification

Every certified translation carries a reference (starting TIR-) that resolves at tatkowski.co.uk/validate, with a QR code on the document itself for anyone checking it on the spot. A UKVI caseworker, an employer, a university admissions office or a solicitor enters the reference (or scans the code) and gets a real-time confirmation of the document type, language pair and date issued, without having to take the applicant's word for it. The public verification page stays live for at least 7 years from the date we issue the document; if proof is ever needed beyond that, contact us directly and we'll confirm it for the recipient.

6. If it needs a tweak

Standard delivery covers most cases as they are. Tell us what is needed.

The Statement of Accuracy, in detail

Every certified translation we ship carries a statement of accuracy, signed by the translator. The UKVI-facing format below is what a Home Office caseworker actually works from under Immigration Rules Paragraph 39B:

"I, [Translator Name], hereby certify that the above is a true, accurate and complete translation of the attached original document. Provided by Tatkowski Interpreting & Recruitment Limited, Companies Registration Office of Ireland number 803790. Date: [date]. Contact: contact@tatkowski.co.uk."

Each element on that block earns its place with a specific receiving authority:

  • Translator name and declaration: it confirms a named natural person takes responsibility, not an anonymous agency.
  • Company registration (CRO 803790): gives any caseworker a public register they can check on cro.ie to confirm the certifying company exists and is in good standing.
  • Date: some visa routes reject translations older than 3 months. The date lets the recipient calculate that themselves.
  • Contact: if the caseworker needs to ask a follow-up question, they can, without going through the applicant.

What we deliberately don't do: claim ITI, CIOL or ISO 17100 membership. We were incorporated in December 2025 and we're not going to inflate the certification.

Why we built the drawer and verification ourselves

If the client loses the email, the certified document is effectively gone. If the receiving authority wants to check whether the PDF is real (spoofing a stamped translation is trivial in Photoshop), there's no way to verify it: they have to trust the applicant, or phone the translator and hope for a response.

We didn't want either problem, so both surfaces were built in-house rather than bought off the shelf:

  • tatkowski.co.uk/my-orders: a client-side portal keyed to email plus one-time code (no password), where your certified translations stay retrievable for 90 days after delivery. Runs on Cloudflare, with documents encrypted at rest. Public source-of-truth is your own email; we just hold the file.
  • tatkowski.co.uk/validate: a public verification endpoint that resolves any TIR-* reference to a confirmation of document type, language pair and issue date. QR codes on the physical PDF go straight to it.

Both are quiet: they exist in the background of every order. But when a Home Office caseworker in Croydon needs to check whether the Polish birth certificate translation in front of them is genuine at 4pm on a Friday, the caseworker doesn't need to phone Ireland; they scan the QR, see the confirmation, and move on. That's what the two systems were built for.

If something goes wrong

The escalation path is short. Reply to the delivery email or WhatsApp +44 7752 154028. We reply during business hours, Monday to Friday, 09:00 to 18:00. If a UKVI caseworker, court clerk or university admissions office queries the format, wording or a specific translation choice, tell us what they asked.

The one situation that genuinely calls for a refund rather than a fix is if we can't source a suitably qualified translator for a language or specialism at all: we'd rather return your money and be honest about it than ship a translation the wrong person produced. Delay on its own is not a refund case; a missed deliverable that we can't recover with reasonable endeavours is.

How we set delivery windows

Turnaround is set by page count, worked out before you pay so there's no surprise later:

  • 1–3 pages: 24 hours.
  • 4–6 pages: 36 hours.
  • 7–10 pages: 48 hours.
  • 11+ pages: confirmed manually once we've seen the document, since long contracts and multi-part immigration bundles vary a lot in how long they genuinely take to do properly.

We work to the window we confirm with you using reasonable endeavours, and if something is genuinely going to run late we tell you before the deadline, not after it. If we can't source a suitably qualified translator for a language or specialism at all, that's the one situation covered for a refund; a delay on its own isn't.

Interpreting bookings run on a different clock: see the interpreting side for medical bookings and court hearings; in person is subject to availability. If the receiving side of your case is going to want reviews as social proof, see our Google reviews before you decide.

What "certified" actually means here

"Certified translation" isn't a single fixed format: what an authority expects varies depending on where the document is going, so the paperwork we attach varies too.

  • UKVI and Home Office submissions: these use our Statement of Accuracy format: signed translator declaration and pagination matching the original.

Which one applies depends on where the document is going, and we confirm that with you at quote stage rather than guessing. We don't hold a formal accreditation-body membership (no ITI, no CIOL, no ISO 17100) and we're not going to claim one we don't have. What you're actually relying on is the correct statement attached to the document itself, the check at tatkowski.co.uk/validate and the registered company standing behind it.

How your document is handled

Documents are encrypted at rest and deleted 90 days after delivery. Your drawer account is protected by an email one-time code rather than a password you might reuse elsewhere.

Ready to send us a document?

We'll confirm the real delivery window before you pay anything.